Social housingmade easy
When carrying out work you need to make sure engineers can gain access and not waste valuable call-out time. Keeping residents engaged and informed on how reactive repair issues should be reported is also no simple feat.
Residents must take precedence - but that means you need to make sure all statutory safety checks and maintenance work are carried out,and that's a great responsibility. That's why we're here.
Standalone/Integrated
Used standalone or integration as a complete repairs and maintenance management solution to eliminate work duplication across systems.
Easy Self-Service
Improve your repair reporting with an online, self-service system that is available to residents 24/7, and never hold the line for hours again.
Automatic Compliance
Automated reminders keeps you on top of your compliance checks. From gas safety to PAT testing, you can make sure nothing gets neglected.
Access and Tracking made easy
Our system stores all repair reports and planned maintenance tasks in one single hub, so your housing team can securely access the correct data anywhere.
- Get instant updates on jobs in real-time from Engineers and contractors using the Sorto contractor app.
- Track all ongoing jobs on a customisable dashboard and assign properties to different team members. The system alerts your housing team about outstanding and urgent tasks so nothing goes undealt with.
- Property managers can easily prioritise emergency issues and overdue tasks as soon as they log into Sorto.
24/7 Repair Reporting
Our clear, picture-based platform can be accessed anytime, anywhere.
The more details the resident provides, including photographs and videos, the easier it is for housing teams’ to diagnose the issue without having to visit the property.
Self-fix guidance allows residents to safely resolve issues themselves without having to involve the property manager.
Automate Planned Maintenance
Planning all the repetitive jobs that are needed weeks and even months in advance ensures that you never miss a statutory safety check.
You can now track the compliance of all properties at any given time with our traffic light system. You can also set automatic reminders for either you and your selected contractor in advance so you are always ahead of the game.
Our automation tools help property managers create simple rules using a simple ‘if this, then that’ logic. Automatically planned maintenance helps reduce time spent on repetitive tasks and makes implementing standard operating procedures much simpler.
